GENERAL

GENERAL main image GENERAL image

We use the following grading system to identify the physical condition of each product.

Brand New: A brand new, unused product in its original packaging. Accessories and documentation are brand new and sealed. For s...


SIM card compatibility would depend on the device you have purchased. Please check the description tab for each device to get more information.

...


Yes, we have a Sydney store located at 480 King Georges Road, Beverly Hills NSW 2209.


If you require a new SIM Card, please contact your service provider, as using SIM Adaptors, Incorrect SIM Cards, or SIM's that have been cut, can and may damage the SIM reader in the device. This is classed as Physical Damage, and is not cover und...


Our devices are network unlocked and can be used on any network.

...


As we purchase the phones/tablets through trade-in programs and in bulk we cannot determine the exact age but we offer warranty regardless and can estimate the age based on when the handset launched.

...


All phone batteries have differing capacity and the amount of time that they will last depends on capacity and type of usage. goracs tests every battery to ensure that it is above 80% of its original manufactured capacity.

From time...